Privacy Policy

Privacy Policy – Personal Health Information Protection Act (PHIPA)

Dr. Gow & Associates Neuropsychology is committed to protecting your personal health information (PHI) in accordance with Ontario’s Personal Health Information Protection Act, 2004 (PHIPA). This privacy policy explains how we collect, use, and protect your personal health information.


1. What is Personal Health Information?

Personal Health Information (PHI) refers to identifying information about you that relates to:

  • Your physical or mental health

  • Health care services provided to you

  • Your health number or any identifying number assigned to you

  • Information collected in the course of providing health services


2. Collection of Personal Health Information

We only collect your PHI directly from you via our web form, email, or in person.

We only collect the information necessary to:

  • Provide health care services

  • Communicate with other health professionals involved in your care

  • Seek payment for health care services

  • Plan, manage, or evaluate our services

  • Fulfill legal and regulatory requirements


3. Use and Disclosure of Personal Health Information

We use and disclose your PHI only for the purposes listed above, or for other purposes permitted or required by law. These may include:

  • Sharing with other health professionals involved in your care

  • Billing OHIP or private insurers

  • Quality assurance and risk management

  • Reporting to public health authorities where required

We will not use or disclose your PHI for any other purpose without your express consent.


4. Safeguarding Your Information

We take steps to protect your PHI from loss, theft, unauthorized access, or disclosure. These include:

  • Secure physical and digital storage

  • Role-based access to electronic records

  • Staff training in privacy and confidentiality

  • Ongoing monitoring and audits of data access


5. Your Rights

Under PHIPA, you have the right to:

  • Access your personal health record

  • Request corrections to your health record

  • Withdraw or withhold consent for certain uses/disclosures

  • Be informed if your information has been lost, stolen, or improperly accessed

Requests must be made in writing and addressed to our Privacy Officer (see contact information below).


6. Contact Us

If you have any questions, concerns, or complaints about our privacy practices, please contact us at admin@gowneuropsych.ca.

If you are not satisfied with our response, you may also contact the Information and Privacy Commissioner of Ontario at www.ipc.on.ca.

Privacy Policy

Privacy Policy – Personal Health Information Protection Act (PHIPA)

Dr. Gow & Associates Neuropsychology is committed to protecting your personal health information (PHI) in accordance with Ontario’s Personal Health Information Protection Act, 2004 (PHIPA). This privacy policy explains how we collect, use, and protect your personal health information.


1. What is Personal Health Information?

Personal Health Information (PHI) refers to identifying information about you that relates to:

  • Your physical or mental health

  • Health care services provided to you

  • Your health number or any identifying number assigned to you

  • Information collected in the course of providing health services


2. Collection of Personal Health Information

We only collect your PHI directly from you via our web form, email, or in person.

We only collect the information necessary to:

  • Provide health care services

  • Communicate with other health professionals involved in your care

  • Seek payment for health care services

  • Plan, manage, or evaluate our services

  • Fulfill legal and regulatory requirements


3. Use and Disclosure of Personal Health Information

We use and disclose your PHI only for the purposes listed above, or for other purposes permitted or required by law. These may include:

  • Sharing with other health professionals involved in your care

  • Billing OHIP or private insurers

  • Quality assurance and risk management

  • Reporting to public health authorities where required

We will not use or disclose your PHI for any other purpose without your express consent.


4. Safeguarding Your Information

We take steps to protect your PHI from loss, theft, unauthorized access, or disclosure. These include:

  • Secure physical and digital storage

  • Role-based access to electronic records

  • Staff training in privacy and confidentiality

  • Ongoing monitoring and audits of data access


5. Your Rights

Under PHIPA, you have the right to:

  • Access your personal health record

  • Request corrections to your health record

  • Withdraw or withhold consent for certain uses/disclosures

  • Be informed if your information has been lost, stolen, or improperly accessed

Requests must be made in writing and addressed to our Privacy Officer (see contact information below).


6. Contact Us

If you have any questions, concerns, or complaints about our privacy practices, please contact us at admin@gowneuropsych.ca.

If you are not satisfied with our response, you may also contact the Information and Privacy Commissioner of Ontario at www.ipc.on.ca.